- 01
We recommend that you start by ordering one of our meal packages. They are quick to order and guarantee a variety that allows you to try a little bit of everything. We have packages for all purposes.
- 02
The concept of Food4Fitness meets a healthy lifestyle, with a careful and planned diet so that nothing goes wrong at mealtimes or even when hunger strikes in the middle of the day.
That's why our deliveries are made weekly. Which means you'll receive everything you order at once.
Whether it's a small trial order or a 40 pack (package of 40 meals).
- 03
You can place your order any day of the week. But if you want to receive your lunchboxes as soon as possible, you must order by Friday at 19:00. This way you will receive your order on the following Sunday or Monday depending on the address where you want to receive your order.
WARNING:
We advise you to always place your order by Thursday in order to have access to the full menu. The purchase by package can also only be made until Thursday.
- 04
You can place your order at any time, even after the weekly deadline. However, if you place your order after 19:00 on Friday, it will only count towards the next production, which means it will take more than a week to receive your order.
New - F4F NOW Service
If you missed the weekly order deadline, you can still place an order for delivery on Sunday or Monday. We always have a selection of frozen meals for quick delivery. Just ask for chat access to the "F4F NOW" page and place the order.
- 05
We ship your meals and snacks to anywhere in mainland Portugal and Spain. So, whether you live in Lisbon, Porto, Faro, Madrid, Barcelona or even in the most remote village, we'll meet you.
The following is our delivery schedule:
Lisbon, Odivelas, Loures, Amadora - You receive your order on Sunday from 11:00 am to 5:00 pm.
Oeiras, Cascais and Sintra - Receive your order on Sunday from 11:00 am to 3:00 pm.
South bank of the Tagus - You receive your order on Sunday from 3:00 pm to 8:00 pm.
All mainland Portugal - You receive meals on Mondays from 09:00 to 18:00 in a refrigerated box.
Spain - You receive meals on Tuesdays from 09:00 to 18:00 in a refrigerated box.
You must submit your order by Friday at 19:00*.
*Order closing hours may vary depending on stock availability.
*We do not deliver meals to the islands.
WARNING: Shipments made by courier in a thermal box may be delayed, especially during festive and/or holiday periods (eg Carnival, Easter, Christmas or sales periods).
In weeks with a public holiday on Monday, delays or postponement of the delivery day may occur.
- 06
Payment is by MB WAY or by bank transfer after completing your purchase.
You must use the option "send money" to the contact provided with the purchase.
You can also make a bank transfer and send the proof to the following email: info.food4fitness@gmail.com.
- 07
There is a very minimal value of €50 per order due to our concept and costs associated with shipping fresh food.
*With the exception of orders that are picked up at our pick up point in Lisbon, which do not have a minimum value.
- 08
Due to the characteristics of our concept and product (fresh food), each order is produced especially for each customer. Therefore, cancellations or returns are not accepted, with the exception of the existence of an error or non-compliance in the order when it is reported to Food4Fitness on the day of delivery (The products must be checked immediately after their arrival).
When it is not possible to deliver an order for reasons unrelated to Food4Fitness (eg: Impossibility of entering the customer's building, broken doorbell, absent customer) the customer must provide an alternative. (ex: Leave the order at the door, provide a new address no more than 5km from the address initially provided).
In the absence of alternatives, the customer must pick up the order on the same day at our facilities. If this does not happen, a new delivery may be requested with additional costs.
Food4Fitness is not responsible for the loss of items when an alternative for delivery is not provided within the 7-day validity period. Only 5 days will be considered when the customer's address is more than 10km from the company's headquarters.
- 09
You can contact us through our page facebook.com/myfood4fitness, through instagram.com/food4fitness_oficial, or by mail to geral@food4fitness.pt. We promise a quick response.
